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    • Rochester, NY
  • FAQs

FAQs


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What should I bring to my appointment?

In order to gain the most benefit out of your travel consultation, it’s best to come fully prepared. You should bring your itinerary, including all countries you plan to visit, duration of stay, planned activities, immunization records and/or proof of immunity (titers) if available. If you are unable to complete the required paperwork prior to your appointment, please plan on arriving 15 minutes prior to your scheduled appointment time. If you do not, you may be asked to reschedule.

When should I get my immunizations?

All vaccines take time to become effective, and some must be given in a series over a period of days or sometimes weeks. Ideally, you should set up an appointment 4 to 6 weeks before your trip. However, in certain situations shorter time spans are also acceptable. Make a travel appointment as soon as you know your itinerary so we can discuss your needs.

Will medical insurance cover travel visit and vaccinations?

Travel appointments vary in price depending upon the number of vaccines you will be getting. We will provide you with a detailed bill that you can submit to your insurance company for reimbursement. Reimbursement depends upon your specific policy, and we suggest contacting your insurance company to check if they will cover any of your vaccines and office visit.

What vaccines/prescriptions do we provide?

We carry a wide range of vaccines, from the common to the more exotic; including yellow fever, Japanese encephalitis, rabies, cholera and typhoid. Due to state regulations, we can only provide prescriptions in some locations. In those areas we are able to write prescriptions for malaria prophylaxis, antibiotics for travelers’ diarrhea, and altitude medication.

What vaccines are needed for travel?

Recommendations regarding pre-travel immunizations and medications will be made based on your personal travel plans including your destinations, planned activities, length of stay and health history. If you are looking for general recommendations, the Center for Disease Control (www.cdc.gov) is a great resource.

What will the cost for my appointment be?

Passport Health provides a holistic travel health service. Unlike some pharmacies or doctor’s offices, we specialize in travel vaccines and advice. Our staff is trained to provide you with all the travel health information, immunizations and products you may need for your trip. Because each trip is different, it can be hard to give a general price for a given visit. Pricing can vary based on a variety of factors like which vaccines you need and immunization availability. Contact your local Passport Health to learn what pricing may look like for your specific visit.

What forms of payment are accepted?

We accept Cash, Check, Visa, MC, Discover, Health Savings (HSA) or Flexible spending cards.

Can I get a prescription for malaria pills?

Yes, there are 4 different drugs for malaria prophylaxis. The healthcare provider will determine which medication is appropriate for your trip, depending upon your destination, medical history, age and length of stay.

Which conditions can I get a prescription for?

We can prescribe medications for malaria prophylaxis, travelers’ diarrhea, and altitude sickness. We do not prescribe any controlled medications.

Do I need to bring a prescription from my doctor to get the shots from Passport Health?

No, you do not.

How far in advance do I need to schedule an appointment?

While we may have a next-day appointment available, we suggest scheduling at least one week in advance if possible.

How long does the travel consultation take?

Travel consultations are usually 45 minutes long. You will receive a personalized consultation with a travel medicine specialist, an informational booklet tailored to your trip, and the immunizations and/or electronic prescriptions. A booster visit takes approximately 15 minutes.

Can I get all of my vaccines at the same appointment?

Yes, but be aware that some vaccines, such as Hepatitis B, Japanese Encephalitis, and Rabies are a series that are given over the course of a month or so.

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